Disability Support Services in Melbourne
About us
At Best Support, we provide personalised disability support tailored to your needs, goals and lifestyle.
We focus on building independence, community connection and delivering respectful, reliable support that works for you.
We are a registered NDIS, TAC and WorkSafe provider, and we also welcome DVA clients, supporting veterans with care and assistance.
Our friendly team can help with daily living, community participation, support coordination and more.
Discover how Best Support can help you live with greater choice, independence and confidence.
Our Services
Specialist Support Coordiation
Managing Complex Supports: Coordinating multiple providers to work together effectively.
Crisis & Risk Support: Helping manage complex situations, risks and changes in circumstances.
NDIS & Mainstream Navigation: Connecting NDIS supports with health, housing and community services.
Building Independence: Supporting participants to develop skills, choice and control.
Overcoming Barriers: Identifying and addressing challenges that make accessing supports difficult.
Support Coordination
Understanding Your NDIS Plan: Helping you understand and use your funding effectively.
Finding the Right Providers: Connecting you with suitable services and supports.
Coordinating Supports: Helping your providers work together effectively.
Building Independence: Supporting greater choice, control and confidence.
Overcoming Barriers: Helping resolve challenges and keep supports on track.
Pschosocial Recovery Coaching
Recovery Planning: Supporting you to work towards your personal goals.
Building Independence: Developing confidence and everyday living skills.
Connecting Supports: Linking you with NDIS, health and community services.
Managing Challenges: Helping you navigate barriers and difficult situations.
Choice & Control: Supporting you to make informed decisions about your recovery.
Houshold Tasks
Home Cleaning: Helping keep your home clean and comfortable.
Laundry: Assistance with washing, drying and folding clothes.
Meal Preparation: Support with preparing everyday meals.
Household Organisation: Helping maintain a safe and organised home.
Building Independence: Supporting you to participate in household tasks and develop daily living skills.
Community Access
Social Participation: Supporting you to connect with your community.
Appointments & Outings: Assistance to attend appointments and activities.
Shopping & Daily Tasks: Support with everyday community activities.
Building Confidence: Developing independence and social skills.
Choice & Independence: Supporting you to participate in activities you enjoy.
Support Independent Living (SIL)
Daily Living Support: Assistance with everyday activities and routines.
Personal Care: Support with personal needs and wellbeing.
Household Tasks: Help with cooking, cleaning and maintaining your home.
Building Independence: Developing everyday living skills and confidence.
Choice & Control: Supporting you to live as independently as possible.
Respite Care
Short-Term Support: Providing safe and comfortable temporary care.
Daily Living Assistance: Support with personal care and everyday routines.
Community Activities: Supporting social outings and participation.
Building Independence: Developing confidence and daily living skills.
Carer Breaks: Giving families and carers time to rest and recharge.
Home Maintance Services
Gardening: Keeping outdoor areas tidy and accessible.
Minor Maintenance: Assistance with basic home upkeep.
Home Safety: Helping maintain a safe living environment.
Repairs: Support with arranging necessary household repairs.
Independence: Helping you maintain your home and everyday living.
Daily Personal Ativities
Personal Care: Support with showering, dressing and grooming.
Daily Routines: Assistance with everyday activities and routines.
Meal Support: Help with preparing and eating meals.
Health & Wellbeing: Support to maintain personal wellbeing.
Independence: Building confidence, choice and daily living skills.
Our Story
Founder of BEST SUPPORT
With over 12 years of experience in the disability sector, Mandy brings extensive experience in Support Coordination, Specialist Support Coordination, and Team Leadership. She founded BEST SUPPORT with a passion for providing personalised, reliable and high-quality services that empower participants to achieve their goals, build independence and have greater choice and control over their lives.
Our values and missions at BEST SUPPORT
Empowerment Through Teamwork:
At BEST SUPPORT, we empower our coordinators and employees by matching their skills to the needs of the participants. Through the development of strong partnerships, we empower NDIS employees to deliver high-quality care.
Transparency and Respect:
I have always envisioned a system that is open, kind, and makes all parties involved feel informed and appreciated. Families, participants, and staff are always informed and feel secure in the care they receive or give thanks to our efforts to communicate clearly.
Reliability :
The foundation of our work is reliability. When you pick us, you're investing in a promise that we will constantly deliver, not simply a service. We try to make difficult situations easier to understand and develop long-term plans for the future.
Important information
Please view the details below for contacting us and our operating hours. Appointments can also be booked through our website and via the www.bestsupport.com.au or contact 1300 700 400
Contact Us
We can be reached on 1300 700 400, after hours please leave the voice message and will in touch ASAP.
Book Appointment
Please scroll down a bit and click the 'Book Online' button to make an appointment.
Operating Hours
Monday to Friday: 8:30AM to 5:30PM
Saturday: 8:30AM to 5:30PM
Sunday: Closed
Frequently Asked Questions
If you are an NDIS participant, you can access our services by requesting your local area coordinator and/or support coordinator to assist. Alternatively, you can contact BEST SUPPORT direct - mandy@bestsupport.com.au for more information.
BEST SUPPORT is pleased to offer services that each client needs. To learn more about the services that Best Support offers, please click the Service tab or you can always send us a message to help you with the service that we are offering.
If you are self-managed, we will send the invoice to you directly; if you are plan-managed, we will send it to your plan manager for payment; and for all participants who are managed by the National Disability Insurance Agency, we will make arrangements for the invoices to be paid online through the NDIS participant portal. Please get in touch with us to discuss your needs if you need further details about your circumstances and/or payment option.
We charge according to the NDIS price guide. Please consult the price guide that is included. According to the most recent NDIA price guide, fees are subject to change.Price-guides-and-pricing: <https://www.ndis.gov.au/providers> PDF Price List
For the BEST SUPPORT area of service, please see the map on our services page.
We have no lock-in contracts at BEST SUPPORT and you can modify or cancel our services anytime you wish.
It is our participants' right to inform us if they are dissatisfied or experience issues with the service. Clients who require assistance filing a complaint on their behalf can get it from us. Our staff will respond without passing judgment and take action to resolve the problem. In the event that we are unable to assist our clients with these issues, we aim to provide them with other solutions. The conditions that gave rise to the initial complaint will also be prevented from happening again.
Book an appointment online
Booking an appointment at Best Support is easy and fast! All you need to do is give us a call or click the button below to select an available time slot.
