Disability Support Services in Melbourne
About us
At Best Support, we provide personalised disability support tailored to your needs, goals and lifestyle.
We focus on building independence, community connection and delivering respectful, reliable support that works for you.
We are a registered NDIS, TAC and WorkSafe provider, and we also welcome DVA clients, supporting veterans with care and assistance.
Our friendly team can help with daily living, community participation, support coordination and more.
Discover how Best Support can help you live with greater choice, independence and confidence.
Our Services
Specialist Support Coordiation
Complex Supports: Coordinating services effectively.
Crisis Support: Managing risks and changes.
NDIS Navigation: Connecting the right services.
Independence: Building skills and confidence.
Overcoming Barriers: Finding practical solutions.
Support Coordination
NDIS Plan: Understand your funding.
Providers: Find the right supports.
Coordination: Connect your services.
Independence: Build choice and confidence.
Barriers: Find solutions.
Pschosocial Recovery Coaching
Recovery: Work towards your goals.
Independence: Build skills and confidence.
Supports: Connect with the right services.
Challenges: Overcome barriers.
Choice & Control: Make informed decisions.
Houshold Tasks
Cleaning: Keep your home tidy.
Laundry: Washing and folding.
Meals: Prepare everyday meals.
Organisation: Keep your home organised.
Independence: Build daily living skills.
Community Access
Social: Stay connected.
Outings: Attend activities.
Shopping: Everyday support.
Confidence: Build social skills.
Independence: Enjoy your choices.
Support Independent Living (SIL)
Daily Living: Everyday support.
Personal Care: Daily personal needs.
Household: Help around home.
Independence: Build daily skills.
Choice & Control: Live your way.
Respite Care
Short-Term Care: Safe, comfortable support.
Daily Living: Everyday assistance.
Activities: Stay active and connected.
Independence: Build confidence.
Carer Breaks: Time to recharge.
Home Maintance Services
Gardening: Tidy outdoor spaces.
Maintenance: Basic home upkeep.
Safety: Keep your home safe.
Repairs: Arrange household repairs.
Independence: Maintain your home.
Daily Personal Ativities
Personal Care: Daily personal support.
Routines: Everyday assistance.
Meals: Mealtime support.
Wellbeing: Support your wellbeing.
Independence: Build confidence.
Our Story
MANDY Founder of BEST SUPPORT
With over 12 years of experience in the disability sector, Mandy brings extensive experience in Support Coordination, Specialist Support Coordination, and Team Leadership. She founded BEST SUPPORT with a passion for providing personalised, reliable and high-quality services that empower participants to achieve their goals, build independence and have greater choice and control over their lives.
Our values and missions at BEST SUPPORT
Empowerment Through Teamwork:
At BEST SUPPORT, we empower our coordinators and employees by matching their skills to the needs of the participants. Through the development of strong partnerships, we empower NDIS employees to deliver high-quality care.
Transparency and Respect:
I have always envisioned a system that is open, kind, and makes all parties involved feel informed and appreciated. Families, participants, and staff are always informed and feel secure in the care they receive or give thanks to our efforts to communicate clearly.
Reliability :
The foundation of our work is reliability. When you pick us, you're investing in a promise that we will constantly deliver, not simply a service. We try to make difficult situations easier to understand and develop long-term plans for the future.
Important information
Please view the details below for contacting us and our operating hours. Appointments can also be booked through our website and via the www.bestsupport.com.au or contact 1300 700 400
Contact Us
We can be reached on 1300 700 400, after hours please leave the voice message and will in touch ASAP.
Book Appointment
Please scroll down a bit and click the 'Book Online' button to make an appointment.
Operating Hours
Monday to Friday: 8:30AM to 5:30PM
Saturday: 8:30AM to 5:30PM
Sunday: Closed
Frequently Asked Questions
If you are an NDIS participant, you can access our services by requesting your local area coordinator and/or support coordinator to assist. Alternatively, you can contact BEST SUPPORT direct - mandy@bestsupport.com.au for more information.
BEST SUPPORT is pleased to offer services that each client needs. To learn more about the services that Best Support offers, please click the Service tab or you can always send us a message to help you with the service that we are offering.
If you are self-managed, we will send the invoice to you directly; if you are plan-managed, we will send it to your plan manager for payment; and for all participants who are managed by the National Disability Insurance Agency, we will make arrangements for the invoices to be paid online through the NDIS participant portal. Please get in touch with us to discuss your needs if you need further details about your circumstances and/or payment option.
We charge according to the NDIS price guide. Please consult the price guide that is included. According to the most recent NDIA price guide, fees are subject to change.Price-guides-and-pricing: <https://www.ndis.gov.au/providers> PDF Price List
For the BEST SUPPORT area of service, please see the map on our services page.
We have no lock-in contracts at BEST SUPPORT and you can modify or cancel our services anytime you wish.
It is our participants' right to inform us if they are dissatisfied or experience issues with the service. Clients who require assistance filing a complaint on their behalf can get it from us. Our staff will respond without passing judgment and take action to resolve the problem. In the event that we are unable to assist our clients with these issues, we aim to provide them with other solutions. The conditions that gave rise to the initial complaint will also be prevented from happening again.
Book an appointment online
Booking an appointment at Best Support is easy and fast! All you need to do is give us a call or click the button below to select an available time slot.
